 |
|
|
Frequently
Asked Questions
- Is the Vacation Rental Credit Card Program
competitive?
- What fees are involved in credit card
processing?
- What is a merchant account?
- When are the funds credited to my bank
account?
- Is the full amount of the transaction
deposited to my bank account?
- Do I need to open another bank account?
- Can I accept American Express, Discover
and JCB?
- Can I add the Visa and MasterCard logos
to my web site to let my customers know that I accept credit cards for
payment?
- Why do I need to provide personal information
on the merchant account application?
- Can I sign up even if my business is
not incorporated?
- How long does it take to sign up?
- What if I decide to cancel my merchant
account?
- What is a chargeback?
- Can I apply if I do not live in North
America?
- Where do I call if I have having trouble
using the Virtual Terminal?
- Is the Vacation Rental Credit Card Program
competitive?
Through the Vacation Rental Credit Card Program, you are able to leverage
the buying power of thousands of vacation property owners to secure
competitive rates and fees that are not usually available to individuals.
The Vacation Rental Credit Card Program is provided by Paradata
Systems Inc., an industry leader in innovative
Internet payment services.
- What fees are involved in credit card
processing?
Please see program pricing
for details.
- What is a Merchant Account?
A merchant account allows you to accept credit cards for payment
from your customers and establishes your business as a credit card acceptor
with card associations.
- When are the funds credited to my bank
account?
Funds will be directly deposited into your bank account within 2-3 business
days.
- Is the full amount of the transaction
deposited to my bank account?
Yes, the full amount will be credited. Any fees are automatically debited
at the end of each month.
- Do I need to open another bank account?
No. You can use your existing North American checking account.
- Can I accept American Express, Discover,
and JCB?
Yes. The application will allow you to select the credit cards you would
like to accept, in addition to Visa and MasterCard. American Express,
Discover, and JCB set their own rates and fees and are not included
in the program pricing plans.
- Can I add the Visa and MasterCard logos
to my web site to let my customers know that I accept credit cards for
payment?
Yes, you can download the Visa and MasterCard logos at the following
links:
Visa logo: usa.visa.com/business/accepting_visa/marketing_center/logo_usage.html
MasterCard logo:
www.mastercardbrandcenter.com/mcbrand/index.jsp.
If you do not have your own website, contact your advertiser about having
the Visa and MasterCard logos added to your listing.
- Why do I need to provide personal information
on the merchant account application?
A merchant account is a relationship and a trust you have with a bank
that has agreed to allow you to charge your customer's credit card.
The bank deposits the funds into your account and must therefore perform
due diligence to ensure that merchants are credible businesses.
- Can I sign up even if my business is
not incorporated?
Yes, if you have a social security or social insurance number, North
American checking account and a North American mailing address you can
sign up for the program.
- How long does it take to sign up?
After you complete the
application,
the process should take 4- 5 business days.
- What if I decide to cancel my merchant
account?
You can cancel your merchant account without penalty at any time with
thirty days written notice. Contact us at 1.866.663.6415 for details.
- What is a Chargeback?
A chargeback is the reversal of a disputed sale transaction.
When a chargeback occurs the amount of the chargeback is debited from
your bank account. See the Visa Card Acceptance Processing Guide - How
to Reduce Chargebacks at: http://www.visa.ca/en/merchant/pdfs/card_acceptance.pdf
- Can I apply if I do not live in North
America?
In order to apply for a merchant account you must have a social security
or social insurance number, a North American bank account and a North
American mailing address.
- Where do I call if I have having trouble
using the Virtual Terminal?
Toll free technical support is available 24.7.365 at 1.877.600.1717.
|
|
|
|
